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Q5. How will I track my order ?Ans 5. You will be provided with tracking number on your mail id and message section of our website after your outfit is designed and dispatched.
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Q7. In how much time , I will get my outfit in hand?Ans7. After 4 days of designing , it will reach you in 7 days , however it can reach you much earlier also depending upon your exact location. Consider 11 days to get your product in hand.
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Q4. Do i have to pay import duty?Ans4 . We prefer using duty paid shipping services for each country, however in rare case , you may have to pay import duty which is charged by your respective government. For specific information, you can contact us anytime.
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Q10. Do you make custom orders?Ans10. Yes , we do. Feel free to show your reference pictures of your desired look to us so that we can design according to your style.
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Q6. What if my parcel is stolen after the delivery?Ans 6 . Our duty is to deliver you the outfit at the address given by you at the time of placing order. After that , if thief stoles from your porch (on non- availability of anyone at the address) then it’s beyond our control . We cannot help in this case.
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Q8. How do i cancel my order?Ans8. After an order is placed, cancellation is not possible in any condition.
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Q3. If there is any issue with the size and fit of the outfit?Ans3. Contact us within 72 hours from the time of delivery of the outfit, we will provide you the satisfactory solution , provided that contacting us within time frame is a must.
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Q2. Can I place bulk order?Ans 2. Yes you can , we provide discount on bulk orders.
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Q9. Do you provide express shipping for urgent orders?Ans9. Yes, we do provide that, but contact us for letting us know the date when you require the outfit.
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Q1. How to make payment ?Ans1 . We accept payments through PayPal.
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